360South Technical Support

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Technical Support

If you are having technical difficulties please check the information below.
If you cannot find the answer please contact us:

support@360south.com.au
+61 3 9681 7065

Technical support is available:
Monday to Thursday 10am – 5pm AEST
Friday 10am – 2pm AEST

How do I access my emails?

You can check your email in two ways.
Online via webmail or through an email client like Microsoft Outlook.

Webmail

To access your email via the web, add the following extension to your web site address.
/webmail
* example - www.your-website.com.au/webmail

Username: your full email address
Password: your password

NOTE: We would recommend using Squirrel Mail as the easiest option.
Your deleted emails also add to your total mailbox allowance, clicking "purge" will empty the
trash folder.

Microsoft Outlook

Your emails are a POP3 account.

Username: your full email address
Password: your password

My incoming mail server is a: (POP3)
Incoming (POP3) mail sever: mail.your-website.com.au (or .com, .co.uk, .org, etc.)
Outgoing (SMTP) mail server: In most cases you will need to use the Outgoing SMTP server of your ISP (Internet Service Provider). The major Australian ISP servers are listed below. If your ISP is not listed please refer to your ISP for details.

List updated on: 21/05/2009

ISP Outgoing Mail Server
AAPT mail.aapt.net.au
Bigpond mail.bigpond.com
Dodo smtp.dodo.com.au
iiNet mail.m.iinet.net.au
Internode mail.internode.on.net
iPrimus smtp.ipimus.com.au
Optusnet mail.optusnet.com.au
Ozemail smtp.ozemail.com.au
Three (3G Mobile) smtp.three.com.au
TPG mail.tpg.com.au
Unwired esmtp.unwired.com.au **

** Unwired accounts require authentication on the outgoing mail server. The username is 'username.unwired' and the password is as provided.

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